Scammers pretend to be the energy company E.on and promise to give a refund of £ 85 to the victims in an attempt to steal their details and money.
The scammers hope that by duping consumers they can gain access to their money and steal from them, according to a report from Which one?.
With energy prices skyrocketing and households will see a record 54 percent rise to the price cap in April, fraudsters are trying to take advantage of people who want to cut costs where they can.
Such email scams, also known as phishing scamsused by criminals to steal your personal and banking information.
In some cases, malicious e-mail software is attached that can infect your computer, tablet, or mobile with viruses.
To find out how the E.on scam works, which one? played along with one of the emails that went around to see how it develops and the typical patterns to watch out for.
How does the scam work?
The email mimics E.on and claims that the recipient has been charged too much and is entitled to a refund of £ 85.
In the example Which one? so, the sender’s name is “E.ON GAS REFUND”, and another example of this scam uses “E.ON PAYMENT REFUND”, but these have nothing to do with the energy provider.
The email address from which the message actually originates is random and not Eons. Those who click on the link in the message are led to a mock-up by the login page of the E.on website.
It asks for several personal details and ends up loading the real E.on web page – a common scam tactic.
After Which one? entered details on the website, less than an hour later the scammer tried a transaction and the following day the scammer called.
One minute before the call, the scammer sent a text message claiming that a £ 2,000 loan had been set up in Which one? name.
The text mimicked a real company called Cashflows and forged their customer support number.
During the phone call, the scammer claimed to be from Cashflows and investigated fraud on behalf of Which one? bank. The scammer even gave advice on fraud and pretended to be trying to help the victim find out how their details had been compromised.
They listed potential culprits, including variations of fraud – such as how a Royal Mail scammer tried to steal £ 4,000, and fake PCR test emails and texts.
At the same time, they were trying to take about £ 1,000 off the account.
In one last attempt to steal money, the scammer asked Which one? had other accounts that could have been compromised. However, the bank blocked the deal, leaving the scammer empty-handed.
Except for one employee’s name, all the personal information that the scammer had stolen was put up for investigation and all the fraudulent transactions were rejected.
Jenny Ross, Which one? Money Editor said: “Scammers are always coming up with new ways to separate people from their hard earned money, and with many worried about rising energy bills, it’s no surprise that scammers are now pretending to be energy providers.
“The eon email scam claims you have been overcharged and is entitled to a refund of £ 85. Clicking on the link will take you to a mock-up of the Eon login page – which makes the scam even more compelling.
“Consumers should be wary of fraud, and if in doubt, they should verify the email directly with the company before providing any personal information.”
How to report a scam
Text: Report scam messages to your phone operator by forwarding the message to 7726 for free.
Telephone: If you think a call is suspicious, hang up. If it claims to be your bank, find the number of your bank on your bank card or in your bank branch or on its website.
Websites: If you have found a fake website, you can report it to National Cyber Security Center. If you think you have been cheated, contact your bank immediately and report it to Fraudor if you are in Scotland, to Scotland Police via 101.